Committing to new processing technology without proof it works for your material is a costly risk. Shockwave’s Customer Engagement Model is a staged, evidence-based path from first conversation to full-scale deployment, designed to reduce uncertainty about material fit.
Discovery → Feasibility Review → Pilot Trial → Deployment
- 1Stage 1
Discovery
Contact us to see if we’ve already run your material. If we have, we can share those results directly.
- 2Stage 2
Feasibility Review
We check your material against the Input Compatibility Guide — proven, conditional, or incompatible.
- 3Stage 3
Pilot Trial
We run your actual material through our system and share the resulting data — moisture reduction, particle consistency, throughput.
- 4Stage 4
Deployment
Move to a full-scale system once the data supports it — not before.
- 1Stage 1
Discovery
Contact us to see if we’ve already run your material. If we have, we can share those results directly.
- 2Stage 2
Feasibility Review
We check your material against the Input Compatibility Guide — proven, conditional, or incompatible.
- 3Stage 3
Pilot Trial
We run your actual material through our system and share the resulting data — moisture reduction, particle consistency, throughput.
- 4Stage 4
Deployment
Move to a full-scale system once the data supports it — not before.
Why Processors Choose This Model
- Trial data on your own material
- Tailored to your material
- Reduced uncertainty about material fit, clearer timeline
What a Pilot Trial Shows
A pilot trial shows how your material behaves in our system: drying, particle size, and flow. Full-scale performance also depends on configuration, scale, and run time, which we work through with you.
Next Steps
- Schedule a discovery call
- Discuss your material and goals
- Plan a pilot-scale trial
Contact us to schedule a discovery call, or review the Input Compatibility Guide first if you’d like to see where your material stands.